Vintage Tunic - White
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TKT Experience
Introducing our chic tunic featuring front pockets with a pop of contrast, paired with complementary bottoms for a standout look.
Price is for the tunic only. You can buy the set from CO-ORDS section.
Details –
- 100% Premium Cotton
- Pockets along the seam on both sides
- Gentle machine wash
- Ethically made in India
Taisha is wearing XS-S size tunic and S size pant. For size customization, you can mention all the measurements in customer comments section.
Do not wring.
Dry it in a cozy shaded corner
Exchange & Return
In case of return or exchange, please inform us within 24 hours of receipt of the garment. You can call us on +91 773 815 6707 or email us at trailblazer@thekaatntrail.com.
1) You can ship it back to us on the given address (The Kaatn Trail, D42/125 Sankalp Siddhi CHS, Charkop Sector 1, Poiser, Kandivali West, Mumbai 400 067)
2) You can request for home pick-up at a charge of Rs.150. This amount will be adjusted against the store credit or exchange.
For size exchanges, we provide one time size exchange. However, if the outfit doesn't suit you and you would like to return it then we provide store credit of same amount that can be availed in 6 months( which means you have an opportunity to shop from our next 2-3 new collection launches).
To be eligible for a return/exchange, please go through the below conditions -
- We do not accept return / exchange requests for orders purchased in sale (stock clearance sale, flat sale, flash sale etc)
- Your item must be unused and in the same condition that you received it. It must also be in the original packaging, with labels & tags intact.
- We only Exchange a product for once and when informed within a day of receipt.
- Inconsistencies and irregularities in weaving and dyeing depict the fact that they are made by hands. It’s the beautiful characteristic of natural handmade products, it should not be treated as defect and so they are not entitled for return or exchange.
- Once we receive the product, we will check it for being unused, unwashed, and undamaged. In case the received item does not meet the above conditions, it will not be accepted and will be returned to you at your expense.
- To ensure your TKT garments are not damaged during shipment, please re-use the entire original packaging for proper care and protection
The Kaatn Trail team holds the right to not accept returns or exchange in case any of the conditions are not met.
Shipping Policy
All orders are shipped in 8-10 business days. In case of any unforeseen delay, we will notify you without fail.
Any specific requirements about an urgent or a delayed shipment can always be looked into by writing to us at trailblazer@thekaatntrail.com
Order Cancellation
If you wish to cancel your order, write to us within 24 hours of placing the order at trailblazer@thekaatntrail.com. .The payment will be returned in the same mode as received within 7-15 days.
Go to our Exchange/Return policy.
Customer Reviews
Here's a timeline of my horrific experience with Kaatn Trail as a brand:
27th Feb 2025: Order placed for Vintage Tunic White
7th March 2025: Order received with defects (see photos), Wrote to the customer service for an exchange with the same day.
7th March 2025: Kaatn Trail team apologises and agrees for an exchange
7th March 2025: I ask if I can exchange for another item as I was dissatisfied both with the fit and finish of the faulty product.
No reply for 2 days
10th March 2025: I follow up on the request again
10th March 2025: Kaatn Trail team asks me to ship it back or alternatively arrange for a pick by paying Rs.150 extra
11th March 2025: I ask for a pick-up to be arrange pick-up and pay for the additional charges.
13th March 2025: Having received no communication on when the pick-up will be arranged I follow-up. Kaatn Trail Team replies saying it might take 3-4 days. I wait.
20th March 2025: With no-pick up arranged and not communication from the team I follow-up AGAIN! I get a perfunctory reply saying something to the effect "it will be done when it will be done".
20th Match 2025: Starting to loose my patience with a brand that charges premium for there product and still provides sub-par service I write a strongly worded mail expressing my concern with the service. Kaatn Trail team apologies and asks me for the desired item for exchange and promise to resolve this issue at the soonest. I get a message from their courier partner saying the pick-up has been arranged. I return the item the next day.
22nd March 2025: I provide them with the link of the item I would like in exchange - the sundrift shirt in peach.
No reply for two days
24th March 2025: I get a mail saying the desired piece will be sent across at the earliest.
28th March 2025: I ask for an estimated date of delivery as the site mentions 8-14 working days.
4th April 2025: I follow-up AGAIN. At this point I am truly frustrated at the horrible service. I even call their customer service number provided on the site numerous times but it goes unanswered.
7th April 2025: I send them a stinker of a mail asking for an update and tell them that they leave me with no choice but to put up this review.
9th April 2025: STILL NO REPLY! I give up
At this point I have given up any hope of receiving any item from them and I don't think after this ordeal I will ever repurchase from this site. I hope no one else is at the receiving end of their pathetic service like me. If they are reading this and have any inclination to improve on their service I wish them all the very best!
